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	<title>Comments on: Creating a Learning Organization</title>
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		<title>By: Christian Briggs</title>
		<link>http://www.socialens.com/2009/02/23/creating-a-learning-organization/comment-page-1/#comment-7</link>
		<dc:creator>Christian Briggs</dc:creator>
		<pubDate>Tue, 24 Feb 2009 11:56:30 +0000</pubDate>
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		<description>Thanks for the comment and the referral, Simon.

Edmondson&#039;s article is a good one.  It&#039;s a nice application of Donald Schön&#039;s concept of a learning organization to real examples.  She clearly has built on his work and perhaps made it more palatable to the practitioner.  She even uses many of Schön&#039;s original examples, such as the tennis player who &quot;learns&quot; while executing.  I&#039;m interested to know if she changed Schön&#039;s original term &quot;Reflection-in-Action&quot; to &quot;Execution-as-Learning&quot; because she disagreed with his thinking in some way, or for some other reason.

Interestingly, Schön differentiates between reflection-in-action (like the tennis player planning his next shot while running to the net) and reflection-on-action (like the tennis player watching game film after the game), where Edmonson is not as explicit about this differentiation.  Schön seemed to think (and i agree) that this was an important distinction, because expert practitioners often have trouble making their processes of reflection-in-action explicit - and therefore cannot pass those skills on to others.  Edmonson seems to me to address the need for reflection-on-action in her step 4 where she recommends institutionalized disciplined self-reflection, but might be leaving out an organization&#039;s ability to develop &quot;learning executors&quot; who develop the individual skills necessary to simultaneously learn and execute on the spot in the moment.

I&#039;m going to read a little more by Edmonson to see if this was an intentional shift, or perhaps just the result of having to write a short-format article.</description>
		<content:encoded><![CDATA[<p>Thanks for the comment and the referral, Simon.</p>
<p>Edmondson&#8217;s article is a good one.  It&#8217;s a nice application of Donald Schön&#8217;s concept of a learning organization to real examples.  She clearly has built on his work and perhaps made it more palatable to the practitioner.  She even uses many of Schön&#8217;s original examples, such as the tennis player who &#8220;learns&#8221; while executing.  I&#8217;m interested to know if she changed Schön&#8217;s original term &#8220;Reflection-in-Action&#8221; to &#8220;Execution-as-Learning&#8221; because she disagreed with his thinking in some way, or for some other reason.</p>
<p>Interestingly, Schön differentiates between reflection-in-action (like the tennis player planning his next shot while running to the net) and reflection-on-action (like the tennis player watching game film after the game), where Edmonson is not as explicit about this differentiation.  Schön seemed to think (and i agree) that this was an important distinction, because expert practitioners often have trouble making their processes of reflection-in-action explicit &#8211; and therefore cannot pass those skills on to others.  Edmonson seems to me to address the need for reflection-on-action in her step 4 where she recommends institutionalized disciplined self-reflection, but might be leaving out an organization&#8217;s ability to develop &#8220;learning executors&#8221; who develop the individual skills necessary to simultaneously learn and execute on the spot in the moment.</p>
<p>I&#8217;m going to read a little more by Edmonson to see if this was an intentional shift, or perhaps just the result of having to write a short-format article.</p>
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		<title>By: Simon Fowler</title>
		<link>http://www.socialens.com/2009/02/23/creating-a-learning-organization/comment-page-1/#comment-6</link>
		<dc:creator>Simon Fowler</dc:creator>
		<pubDate>Tue, 24 Feb 2009 04:31:49 +0000</pubDate>
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		<description>You&#039;ve hit the right nail there Chris. To thrive in a business climate of constant and rapid change, learning is imperative. One article you might want to look at is &quot;The Competitive Imperative of Learning&quot; by Amy Edmondson in HBR last summer http://tinyurl.com/cx6efd. Also, &quot;organizational ambidexterity&quot; research I think is relevant. The challenge for many organizations is how to exploit what they currently have/do by improved execution (essentially, increase profit) while also exploring what&#039;s outside for new opportunities and ideas (increase revenue). This is otherwise termed alignment vs adaptability. Companies have to both exploit and explore if they&#039;re to survive, but the structural way it&#039;s been done historically, where the two activities don&#039;t interact and learn from each other (e.g. R&amp;D lobs something over the wall to manufacturing) isn&#039;t helping companies perform well in the current business environment. &quot;Contextual ambidexterity&quot; (Gibson &amp; Birkinshaw, 2004)  - where a combination of performance management &amp; social context creates a climate that facilitates ambidexterity  - seems to be the best way to achieve high performance. It&#039;s harder to do, takes longer to achieve, and is more expensive initially, but even intuitively it seems the right way to approach the problem. Learning isn&#039;t their central point, but the interaction between the two traditionally distinct activities I think is about learning, whether by the same person (e.g. Google 20%) or somewhat structurally.</description>
		<content:encoded><![CDATA[<p>You&#8217;ve hit the right nail there Chris. To thrive in a business climate of constant and rapid change, learning is imperative. One article you might want to look at is &#8220;The Competitive Imperative of Learning&#8221; by Amy Edmondson in HBR last summer <a href="http://tinyurl.com/cx6efd" rel="nofollow">http://tinyurl.com/cx6efd</a>. Also, &#8220;organizational ambidexterity&#8221; research I think is relevant. The challenge for many organizations is how to exploit what they currently have/do by improved execution (essentially, increase profit) while also exploring what&#8217;s outside for new opportunities and ideas (increase revenue). This is otherwise termed alignment vs adaptability. Companies have to both exploit and explore if they&#8217;re to survive, but the structural way it&#8217;s been done historically, where the two activities don&#8217;t interact and learn from each other (e.g. R&amp;D lobs something over the wall to manufacturing) isn&#8217;t helping companies perform well in the current business environment. &#8220;Contextual ambidexterity&#8221; (Gibson &amp; Birkinshaw, 2004)  &#8211; where a combination of performance management &amp; social context creates a climate that facilitates ambidexterity  &#8211; seems to be the best way to achieve high performance. It&#8217;s harder to do, takes longer to achieve, and is more expensive initially, but even intuitively it seems the right way to approach the problem. Learning isn&#8217;t their central point, but the interaction between the two traditionally distinct activities I think is about learning, whether by the same person (e.g. Google 20%) or somewhat structurally.</p>
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