(these enable a person to get things done at the individual level)
Information fluency—The ability to gather information, to ensure that information is credible and relevant enough to then act upon it and to share it with other people.
Interaction fluency—The ability to critically choose and be confident in one’s representation of identity (or identities), and the related ability to engage effectively with groups of people.
Innovation fluency—The ability to critically reflect on past and present situations, to creatively imagine future scenarios, and the ability to make those creative scenarios a reality.
(these give a person the ability to enable or constrain other people to get things done at the group level)
Inspiration fluency—The ability to serve as or provide motivation for others, based on the ability to understand and recognize what stimulates people to act.
Involvement fluency—The ability to help other people be aware and make sense of their situation, and to match other people’s strengths with that situation in a way that empowers them to accomplish their objectives.
- Literacy—the ability to know how and what to do, like knowing how to post a message online.
- Fluency—the ability to know when and why, like knowing when it is appropriate to post a particular message, given the context.