Monthly Archives: January 2011

Organizational Illusions

Most optical illusions require that the observer stand in one place with a limited view of the situation. In an Ames Room, for example, looking through one peephole causes the observer’s sense of perspective and scale to be thrown off. … Continue reading

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Everyone is a Designer

Did you know that every time you put together a press release, or make a decision about your department’s policies, or choose to post something to this blog, you are designing?  Herb Simon wrote in his book The Sciences of … Continue reading

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The Need for Balance In the Digital Age

For the last year we’ve been researching and working with all different types of organizations in the areas that relate to the use of digital, and especially digital social technologies. One of the most important factors for success (or failure) … Continue reading

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Twitter Connects People to What’s Important to Them, Not To What’s Important to Me

The website Mashable today reported that Twitter’s CEO recently said of the company’s vision that We want to instantly connect people everywhere to what’s most important to them. Why is this important? Because the folks at Twitter realize that all … Continue reading

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How to Find Help When You Don’t Know Who Can Provide It

Note: the original title to this blog post was “Building and Maintaining Social Capital Through Multiple Channels” but i ditched it in favor of this more human one instead. Two Saturdays ago, i was driving my wife to the Indianapolis … Continue reading

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