Author Archives: christian

Don’t Throw the Good Ideas Out With the Fads

I had a conversation yesterday with a person who feels that the use of social technology in organizations is a passing fad, much like other fads supporting the importance of “innovation” and “collaboration.” It got me thinking about why good … Continue reading

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New Features, New Context, Lowered Digital Fluency

On friday we conducted our first live Google+ hangout to discuss Digital Fluency the book and digital fluency the concept with a very insightful, entertaining group of people. Here is the recording of the discussion: An interesting, and delightfully ironic … Continue reading

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Losing a Heroine

I am of the opinion that every person and every organization should have at least one hero or heroine. For the SociaLens team, Elinor Ostrom is that person. She passed away this week in our home city of Bloomington, Indiana. … Continue reading

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The Bottom-Up Changes of “Social Business”

originally posted here on Adaptableorg.com There is a great deal of news, opinion, and discussion these days about the wave of social business which is generally thought to include a shift toward new ways of doing business largely through the use of … Continue reading

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Questioning Best Practices

There is still a lot of talk about best practices for digital marketing, measuring social media ROI, constructing an online brand, etc. The implicit assumption is that there are actually best practices at all. Implicit in that assumption is a related assumption … Continue reading

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Moving Beyond Stability

Most of us are well aware of the speed and complexity in our world, and especially in the spaces in and around our organizations. Companies start up and dissolve at a dizzying pace. Stock prices rise and fall globally within … Continue reading

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Kinship-Like Practices Are Important In Complex Times: Lessons from a Merchant of Venice

In the absence of sufficient ability to control [1] a complex situation, humans tend to fall back on personal kinship networks as a means of improving their chances. The jilted lover returns to his parents for comfort. The wounded professional … Continue reading

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Great Managers are Digitally Fluent (Reason 2)

Reason 1: Understanding Employees Reason 2: Decision Making A C-Level person in the 1970’s who had never watched television, or a manager in the 1940’s who had not used a telephone, or a business leader in the 1990’s who had … Continue reading

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Great Managers Are Digitally Fluent (Reason 1)

Reason 1: Understanding Employees Most of your employees live in digital culture [1] outside of your organization that tends to lean toward the development and use of open source software, the use of massive collaboration, the viral spread of videos, … Continue reading

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Lessen Xenophobia to Improve Digital Fluency

We talk a lot with our clients about the need for digital fluency, which is the ability to understand why to use digital technologies and when to use them to accomplish things. Before a person can start to build their … Continue reading

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