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Category Archives: Interaction
Lessen Xenophobia to Improve Digital Fluency
We talk a lot with our clients about the need for digital fluency, which is the ability to understand why to use digital technologies and when to use them to accomplish things. Before a person can start to build their … Continue reading
Posted in Digital Fluency, Digital Fluency, Interaction
Tagged digital fluency, interaction fluency
2 Comments
Community, Identity and Interaction Fluency
In the previous post in this series, we talked about the importance of information fluency, which is the ability for a person to gather information, judge its credibility, use and then use and/or share it with other people. This leads … Continue reading
Posted in Interaction, People
Tagged community, digital fluency, enterprise 2.0, identity, interaction, social media, tactical, Tony Hsieh, zappos
3 Comments