Category Archives: Tools

New Features, New Context, Lowered Digital Fluency

On friday we conducted our first live Google+ hangout to discuss Digital Fluency the book and digital fluency the concept with a very insightful, entertaining group of people. Here is the recording of the discussion: An interesting, and delightfully ironic … Continue reading

Posted in Digital Fluency, Digital Fluency, Learning, Tools | Tagged , | Comments Off on New Features, New Context, Lowered Digital Fluency

The Phone and the Organization

Take a minute to watch this instructional video from 1954 on how to dial a rotary telephone Now take a minute to think about how new these concepts must have seemed to people in 1954. Now take another minute to … Continue reading

Posted in Organization, People, Purpose, Strategy, Tools | Tagged , , , , , | Comments Off on The Phone and the Organization

Trade-Offs and New Media

As new media begin to be used widely, it is helpful for us to consider the views of people who feel that new media will change the world for the better, and those who feel that it will change the … Continue reading

Posted in Digital Fluency, Strategy, Tools, Uncategorized | Tagged , , , , , | 2 Comments

The Difference Between Digital Literacy and Digital Fluency

Update 6/13/2012: We finally finished our book on this topic. It is available in print here, and in Kindle format here.  You can also download a sample chapter here:   (601k PDF)   Literacy and fluency* have to do with our … Continue reading

Posted in People, Purpose, Tools | Tagged , , | 31 Comments

People: The Next Step in Social Software Adoption

The adoption of social software (a.k.a. social media, social computing, enterprise 2.0, etc) within organizations seems to be taking the following general path: focusing first on the tools, then on the broader purpose for those tools, and next, people and their skills … Continue reading

Posted in People, Purpose, Tools | Tagged , , , , , , | Comments Off on People: The Next Step in Social Software Adoption

Organizational Illusions

Most optical illusions require that the observer stand in one place with a limited view of the situation. In an Ames Room, for example, looking through one peephole causes the observer’s sense of perspective and scale to be thrown off. … Continue reading

Posted in People, Strategy, Tools | Tagged , , | Comments Off on Organizational Illusions

The Need for Balance In the Digital Age

For the last year we’ve been researching and working with all different types of organizations in the areas that relate to the use of digital, and especially digital social technologies. One of the most important factors for success (or failure) … Continue reading

Posted in People, Purpose, Tools, Uncategorized | Tagged , , , , | Comments Off on The Need for Balance In the Digital Age

Twitter Connects People to What’s Important to Them, Not To What’s Important to Me

The website Mashable today reported that Twitter’s CEO recently said of the company’s vision that We want to instantly connect people everywhere to what’s most important to them. Why is this important? Because the folks at Twitter realize that all … Continue reading

Posted in Design Thinking, Digital Fluency, People, Tools | Tagged , , , | 1 Comment

Digital Fluency for Alignment

Changes in culture and technology tend to break things in organizations that were previously working just fine. In our research and client work so far, we’ve seen a few different types of breakdowns related to the increasing pervasiveness of digital … Continue reading

Posted in General, People, Purpose, Tools | Tagged , , , | Comments Off on Digital Fluency for Alignment

Perfectionism and Innovation Fluency

There has been a lot of talk over the past decade about the importance of Innovation as the speed of business increases, and the difficulty of creating an innovative organization. As a result of our research, we have found it … Continue reading

Posted in Innovation, People, Tools | Tagged , , , , , , | 5 Comments